Thursday, February 26, 2009

Things to take note to prevent e-auction fraud when a consumer participating in an e-auction

An e-auction is an electronic reverse auction where the suppliers use internet-based software to bid against each other online. The process of an e-auction aims to find a fair price for the goods by identifying buyers who need them the most. The process of running an e-auction can be complicated and e-auction technology need to be sure that the e-auction process has been backed up with a well run procurement process. Examples of e-auction are http://www.lelong.com.my/ and http://www.ebay.com.my/.

 

An e-auction fraud includes fraud due to the misrepresentation of a product advertised for sale through an internet auction site, the non delivery or a non payment for goods purchased through an internet auction site.

 

To prevent e-auction fraud

 

  1. The consumer must deal with companies or individuals they know by reputation or experience. When the consumers aren’t familiar with the company, the consumers need do research. Consumers are advised to find out the company’s address and phone number. Never conduct business with a company that doesn’t list a physical address or telephone number on its Web site.

 

  1. The consumers should read the terms and conditions of the contract carefully to make sure they understand the delivery option, return policy and product or service warranty. The consumers must ask for information about the exchange rate and any applicable duties and taxes before having the international transactions.

 

  1. The consumers should also look for a privacy policy. The consumers must be sure that they are comfortable with how the company collects, protects and uses their personal information before they submit any details.

 

  1. The consumer must make sure the transactions are secure. The consumers must not enter any financial information when consumers see a broken-key or open padlock symbol on the Internet browser. This means that the transaction is not secure and could be intercepted by a third party. When the key is complete or the padlock is locked, your browser is indicating a secure transaction.

 

  1. The consumer must check for endorsement by an association or a quality assurance program. There are several seal of approval for Web sites that the consumer must confirm the credibility of the company and the Web site.

 

The consumers need to avoid spam by being careful about disclosing their e-mail address both on and off-line. The consumers must check a company’s privacy policy to find out whether their e-mail address could be shared with other companies.

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies










Malaysian e-government initiative started in 1997 and focus on reinventing the government machinery and achieving the ultimate vision 2020; attracting foreign investments and developing multimedia industries, especially expertise and technologies. E-government is the use of information technology in general and to offer delivery of public services to citizens. Besides that, it will improve information flows and processes within government to progress the speed and quality of policy development, coordination and enforcement.

Current applications of e-government in Malaysia are Driving License Online, e-filling, KWSP’s i-Akaun, E-Perolehan and Renewing Road Tax. KWSP’s i-Akaun is an EPF account which available on the internet. Account’s status or history of transaction can be check by members by using KWSP’s i-Akaun. Members can also use it to calculate amount eligible for withdrawal and it is convenient to update correct and complete employees’ information. Therefore, employer can use it to submit form and make payment online.

E-perolehan is an online procurement system that permits suppliers to provide their products or services online to government. With that, they can get, manage and process purchase order and receive payment through the internet. Nowadays, we can renew road tax and motor insurance policy at http://www.myeg.com.my/. A list of about 100 insurances companies for citizen is also provided to let citizen choose for it. In addition, we can also renew driving licenses and pay or check traffic summonses online at http://www.jpj.gov.my/.

The implementation of e-government would bring advantages to the public administration and Malaysian society in several ways. First, efficiency can be improve by e-government since the use of information technology makes improvement in mass processing tasks and public administration operations. After that, services can be improved because the main element in restructuring government operations is to adopt a customer-focused approach. These applications will provide a seamless online service and thus traditional government services can be improved. Third, specific outcome would be achieved. The internet can aid stakeholders share ideas and information and contribute to particular policy outcomes.

Many citizens in Malaysia are still skeptical to trust electronic transactions such as paying bills online. Some of them are lack of computer knowledge and some of them face language problem when using it. Therefore, there are five ways to encourage more citizens to use the e-government application which include create incentives to move to the digital channel, making it mandatory, advertise, change the culture and form partnerships with the private sector. In addition, government can implement more languages in e-government to those consumers who are not so good in English and Malay.

As government executives focus on tailoring online services to meet the needs of specific customer segments, just as business do, e-government programs will be more successful and deliver greater returns on the investments.  

A review on a post on Legal from my e-commerce blog

There is a lot of people using internet to download Mp3, Movie, Copyrighted Software and etc.They should be aware that downloading music, video, or software without paying is illegal. There are many services on the Internet which provide music and video at a reasonable cost. Some of the popular services are eMusic, Apple’s iTunes, Windows Media, Napster, and Rhapsody.

Nowadays a lot of Tv series or Movies is available in the internet after it have been air. Viewing or Downloading direct from internet is very common now because everything is free. The networks that produce the shows make the files available for free or for a small cost through one of the services mentioned above. However, the network still retains the copyright and if you distribute the file online in a form or in places not sanctioned by the network, they can sue you for infringement. In addition to most software applications and games have their own type of copy protection, generally in the form of a CD key or license key. This key is usually a series of seemingly random letters and numbers which is unique to each copy of the software.

Government also set up the new rules for those cyber cafe with a fixed daily business hours so that cyber cafe won't turning into social ills which will affect the peoples behaviour and the safety of society. Nowadays a lots iot of student skip their class due to having fun from gaming with friends in cyber cafe. This is very unhealthy and will cause a student not carry up their education as well and just keep staying at cyber cafe. With the new rules of fixed daily business hour and also cannot enter cybercafe with school uniform cybercafe won't be easily turn into a social ills places.


Here is some related Link..

Review a Local E-commerce Site

One of the Malaysia well known e-commerce websites is www.airasia.com which is set up by an airline company. This website provides the information need for travel and allows users to purchase their service through online. Usually, traveler can obtain cheaper price or even free of charge by booking the fare online without involving travel agent. One of this e-commerce site include a feature, that’s all the services can be enjoyed by e-payment with range of payment ways to suit traveler will.

 

Other than flight booking ticket, now the company provides service that link traveler to find hotel within the departure region and state through online. This site also offer traveler to rent car but is only available for some states such as Australia, Hang Zhou and Malaysia. Additionally, Air Asia provides destination guide for many areas around 14 countries. The most amazing is, this website provides the link to the medical too. Air Asia pride themselves on finding new and interesting ways of innovating, such as Web check-in, Express Boarding, E-gift Voucher, Booking via mobile phone, Official airline and Air Asia Extra Long. There are more service listed in the website which includes boarding express, further request, check and change fare, route map, and